Welcome to loteli and thank you for your purchase! Below is our shipping policy to help you stay updated on your order’s journey.

Countries We Ship To: We currently ship to the following locations:

• Vietnam
• United States

Shipping Locations

We ship orders from our main locations:

• Vietnam : 20 Tran Cao Van, Ngoc Trao, Thanh Hoa 40000, Vietnam.
• United States : 5005 E North Belt Rd, Las Vegas, NV 89115, United States.

Delivery Times

Order Processing

We need 1-2 business days to process your order, including verifying details and packaging your items.

Estimated Shipping Time

• Vietnam: 1-2 business days
• United States: 1-3 business days

Shipping Fees

• Vietnam: $2.5
• United States: $4.5

Tracking

You will receive a tracking number via email once your order has shipped so you can follow its journey in real-time.

Unexpected Delays

While we do our best to ensure timely delivery, unexpected delays such as bad weather or customs procedures can occur. We ask for your understanding and will do everything we can to minimize the wait.

Need Assistance?

If you have any questions, contact us at [email protected] . We’re happy to help and make sure your shopping experience is seamless.